• Can I return catering products to you dirty after use?

  Yes, we do offer a ‘return dirty’ service. You would need to scrape plates so they are free of food, and also rinse glassware etc, but you can send it back to us for washing for the small additional fee which you will see at the point of checkout.Few readers

• What is my responsibility for equipment return?

  Your equipment should be returned in the same condition and quantities that you received it, and in the same crates for crockery, cutlery & glassware. You will be charged a replacement fee for any items that are missing or damaged. This will be deducted from your holding deposit value.Few readers

• Do you have any products that are not shown on the website?

  Our full product range is online. We don’t carry alternative lines to what you see.Few readers

• What condition does tableware arrive in?

  Our tableware is ready for instant use at your event. Upon return, you need to ensure it is sent back in the same boxes and in the same clean condition.Few readers

• Can you tell me the specifications for a certain product?

  The specifications for every product we offer are available to view on the individual product's page here online for your reference.Few readers

• Are your products brand new?

  Due to the nature of our business, we can't guarantee that you will receive brand new products. Whilst we are constantly updating our product range and sourcing new products, our products are constantly going out on hire. What we can say is that we have strict internal quality control procedures to ensure you get the best quality equipment, right first time for your event.Few readers

• Can I put my company logo onto the front of your furniture?

  Some items of furniture such as reception desks or display showcases, for example, are ideal for having a company logo on the front if being used at a trade show or exhibition, for example. Please note that if you decide to apply a logo to our furniture, you will be liable for a replacement fee if the logo removal damages the furniture when removed. Our advice would be to use a low-tack vinyl or attach a branded foamex board with Velcro.Few readers

• Are user guides available with your powered equipment?

  Yes, all our powered catering equipment products have their operating & safety guide available as a download on the website product page and will also come with a hard copy attached to the equipment upon arrival. Please read this for your safe, efficient and effective use, prior to using the equipment.Few readers

• How much equipment do you have in stock?

  We have one of the most comprehensive stock holdings of any event hire company in the UK, with literally thousands of items in stock at any one time, enabling us to service multiple events simultaneously.Few readers

• How do I know if the specific items I need are in stock?

  Simply place your ‘order’ on the website and we will approve or decline your order based on stock and transport availability. Or, if you prefer, you can drop onto live chat and connect with one of our operators who will be able to help.Few readers