Are your products brand new?

Not always. Our equipment is used at hundreds of events every year, so we can't promise that every item will be brand new. We keep updating and refreshing our range.

What we can promise is quality. Every item is checked before it leaves our depots, so it arrives clean, in good condition and ready for your event.

If anything you receive isn't up to standard, message us on live chat or WhatsApp, or call 0330 097 7427 (Monday to Friday, 9am to 5pm), and our team will put it right.

Updated on: 05/11/2026