What is the slight damage waiver fee?

The slight damage waiver means you don't pay for minor wear and tear during your hire, such as a small scratch on a chair or a light mark on a seat pad.

The fee is 2.5% of the hire price of the items it applies to. It is added automatically to certain items, mainly furniture, and can't be removed from those items. You'll see it in your basket before you pay.

The waiver does not cover:

• items that are lost
• items broken beyond repair, such as a snapped chair leg or a smashed glass

If that happens, the replacement cost is taken from your refundable deposit and the rest of the deposit is returned to you. Each item's replacement value is shown on your hire contract.

Any questions? Message us on live chat or WhatsApp, or call 0330 097 7427 (Monday to Friday, 9am to 5pm).

Updated on: 05/11/2026