Articles on: ORDERING & PAYMENT

When do I pay?

Payment in full is taken when your order is accepted. Your booking is only confirmed once it's paid, and we can't hold items without payment.


Your total includes the equipment hire, any fees, delivery if you chose it, and a refundable deposit, which is returned after your hire.


Any questions? Message us on live chat or WhatsApp, or call 0330 097 7427 (Monday to Friday, 9am to 5pm).

Updated on: 05/11/2026

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