> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.easyeventhireuk.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What is a pre-authorisation?

A pre-authorisation is a temporary hold (sometimes called a 'pending transaction') on your credit or debit card. Your bank might have already notified you of this, and you don't need to do anything - we just wanted to make you aware of it.  Only once your order is confirmed by our sales team will your card be actually charged.